Welcome to our campsite! We hope you enjoy your stay with us. The following rules of procedure are for your and the other campers’ comfort. Please note that we have a 21-year limit for booking with us. Over midsummer, the age limit is 23 years.
People who do not follow the rules of procedure may be expelled from the area without a refund and deprived of their camping card.
Important information:
Lundegård Camping & Stugby applies Camping Key Europe when booking camping (not cabins). You can get the card on our website or via camping.se. If you do not have a card at check-in, we will issue one at the reception at an additional cost.
We have an age limit of 21 years for booking with us. Over midsummer, the age limit is 23 years.
Check-in takes place after 15:00. Check-out for cabins takes place no later than 11.00 and for camping the last check-out is 14.00.
In the event of out of our control, we reserve the right to move you to an equivalent accommodation.
When is the booking binding?
The booking is binding when you have received a confirmation from us. The confirmation will be sent via email.
When should I pay?
We will send you an invoice when we have received your booking if it was made by phone or email where there is an additional booking fee of SEK 100. From the day of booking, the first payment (15% of the rental amount) must be received by us within 10 days. The remaining rental amount is paid no later than 40 days before arrival. For bookings less than 50 days before arrival, the full rental amount must be paid within 10 days. NOTE, other booking rules regarding Dance Band Week, see the tab ‘Dance Week’.
What happens if I do not pay on time?
If payment is not made, the booking is canceled and the cancellation policy will take effect.
What are my rights?
If we can not provide the accommodation you booked or equivalent, you can terminate the agreement and get your money refunded, or request a reduced rent.
What are my obligations?
Always report errors and complaints immediately upon emergence. Compensation is not paid retrospectively.
Take good care of the cottage / camping site and follow current rules. You are responsible for any damages you or someone in your company caused by being negligent. You may only use the cottage / campsite for what is stated when booking. You must also not let more people stay overnight than the number stated when booking. Cottages must be cleaned according to the instructions in the cottage. In the event of no cleaning, this will be done at your expense (from 2000 SEK).
Rebooking
If you wish to shorten your booking between paying the registration fee and the final payment, a rebooking cost of SEK 150 will be added. After the final payment has been paid, it is no longer possible to shorten the booking.
What if I want to cancel?
You can only cancel in writing to us. If you have not taken out a cancellation cover, no refund will be made. Booked and prepaid additional services will not be refunded. Cancellation cover must be ordered at time of booking and will take effect 40 days prior to arrival. With the cancellation cover you can cancel your booking up 10 days before arrival and will be refunded the rent, with a deduction of the cost of the cancellation cover and an administrational fee (10% of the rent). For special events (Dance Week, American Days) individual booking terms apply that will be sent to you with your invoice/confirmation.
We reserve the right to make any price changes, printing errors and changes that are not yet known to date.